A dispatch board, not a spreadsheet
Every repair request lands on a kanban board grouped by status — including a lane for jobs still waiting on the homeowner. Assign your own workers or vendors, schedule the visit, and bill the tenant when it's their responsibility.
- Lead pipelinePublic listings feed applications straight into a kanban you can convert to a lease in one click
- Work order dispatchKanban, table, and by-location views with team assignment and scheduling
- FinancialsRent charges, late fees, online payments, and monthly owner statements
- AI portfolio assistantAsk about vacancies, overdue rent, or stuck work orders in plain English
Water heater replacement
Unit 4B · High
Leaking kitchen faucet
Unit 2A · Medium
Broken gate latch
Common · Low
HVAC filter service
Bldg A · Scheduled
AI: 2 units vacant 30+ days — consider republishing listings with updated photos.
Plumbing · submitted 2 days ago
A portal renters don't need a manual for
Tenants get a clean portal on web, iOS, and Android: their lease at a glance, one-tap rent payment, and repair requests with live status — they're notified the moment a job is approved, scheduled, or done.
- Apply onlineBrowse public listings and apply without creating an account first
- Sign the lease digitallyBuilt-in e-signature — no printing, no scanning
- Submit repairs with photosCategorized requests with priority, tracked start to finish
- Pay rent onlineCards and saved payment methods, with full payment history
Every repair follows the right chain
When a rental unit is tied to a homeowner, tenant requests route to the owner for approval first — then back to the manager to coordinate, and out to a worker to complete. Everyone is notified at every step.
1 — Tenant
Submits the request
Category, priority, and description from the tenant portal or mobile app.
2 — Homeowner
Approves or declines
The unit’s owner gets notified and signs off before any work is scheduled.
3 — Manager
Coordinates the work
Assigns a worker or vendor, schedules the visit, and tracks it on the board.
4 — Worker
Completes the job
Updates status from their phone with photos, receipts, and costs.
Repairs the tenant is responsible for? Bill the job's labor and material costs to the tenant's account in one click — it shows up in their portal alongside rent.
For maintenance workers
- Self-register and get claimed by local managers
- See assigned jobs in "My Jobs"
- Photos, receipts, and status updates from the field
Leases & documents
- Reusable lease templates
- Built-in e-signature envelopes
- Document library shared with tenants
Money, handled
- Rent charges with automatic late fees
- Online payments and a public pay portal
- Monthly owner statements with maintenance costs